Shipping policy
At MerryCart, every product is made with love for passionate dog lovers. Since our products are print-on-demand, each order is specially created just for you after your purchase is placed.
Processing Time
Orders are typically processed within 1–3 business days before shipping.
During high-demand periods, holidays, or special launches, processing times may take slightly longer.
Estimated Delivery Time
India Orders
Estimated delivery time: 4–8 business days
International Orders
Estimated delivery time: 7–15 business days
Delivery times may vary depending on your location, courier availability, weather conditions, or unforeseen delays.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or WhatsApp so you can track your package in real time.
Cash on Delivery (COD)
We offer Cash on Delivery on eligible orders and locations.
To reduce fake orders and ensure smooth delivery:
- Some COD orders may require OTP or WhatsApp confirmation.
- Unverified COD orders may be automatically canceled.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may also offer free shipping promotions from time to time.
Incorrect Address Information
Please ensure your shipping address and phone number are correct before placing your order.
MerryCart is not responsible for delays or failed deliveries caused by incorrect customer information.
Delayed or Lost Packages
While we work with trusted delivery partners, occasional shipping delays may happen due to courier or logistical issues beyond our control.
If your package appears lost or significantly delayed, please contact us and we’ll do our best to assist you.