REFUND & EXCHANGE POLICY

Refund & Exchange Policy

Customer satisfaction is important to us.

Eligible Cases for Replacement or Exchange

We offer replacements or exchanges for:

  • Damaged products
  • Wrong products received
  • Printing defects
  • Size issues (if eligible)

Request Timeline

You must contact us within 48 hours of delivery.

Conditions

To be eligible:

  • Product must be unused
  • Product must be unwashed
  • Original packaging should be available

Non-Returnable Items

We do not accept returns for:

  • Used products
  • Customized products
  • Minor color variations due to screen differences

Refund Process

Approved refunds are processed to the original payment method within 5–7 business days.

Exchange Process

Once approved, replacement products are shipped within a few business days.

For support:

support@merrycart.in